Privacy Policy

Last updated: 11-June-2025

Post-EZ provides this Privacy Policy to inform you of our policies and procedures regarding the collection, use, protection, and disclosure of Personal Information received from your use of our mobile application and website (collectively, our “Service”), and in connection with our customer, vendor, and partner relationships. This Privacy Policy also outlines your rights and choices with respect to your Personal Information, and how you can reach us for inquiries or to update your contact details.

By registering with, using, or accessing the Service, you agree to this Privacy Policy and our Terms of Use. All terms not defined in this Privacy Policy will have the meanings set forth in the Post-EZ Terms of Use.

1. Personal Information We May Collect

For purposes of this Privacy Policy, “Personal Information” means any information that relates to an identified or identifiable individual. We obtain Personal Information about you from the sources and in the ways described below.

2. Personal Information Provided by You

Registration: To access key features of the Service, you must register as a user. During registration, we may collect: Email address and password.

Customer Support: We may collect Personal Information that you provide to us when you contact our support team.

Social Media Integration: To enable post-scheduling functionality, you may connect your Facebook or Instagram accounts. In doing so, you authorize us to access relevant data as described in section 2a.

2a. Personal Information Collected from Connected Social Media Accounts

If you link your Facebook or Instagram account to Post-EZ, we may access the following from your profile:

• Profile image
• Display name
• Username / Profile ID
• Page information (where applicable)
• Posts and post content
• Engagement data (likes, shares, impressions, etc.)
• Access tokens

This data is used exclusively to provide the scheduling and analytics features of our Service and is not shared with third parties.

2b. Personal Information Automatically Obtained from Your Interactions with the Service

We automatically collect:

• IP address
• Browser type and device information
• Access times and dates
• Pages visited within the app or website

We use cookies and similar technologies to:

• Maintain login sessions
• Remember user preferences
• Improve user experience

We also use Google Analytics to track usage patterns and improve performance.

3. How We May Use Your Personal Information

We may use your Personal Information to:

• Register and manage your account
• Connect and manage your social media content
• Provide AI-generated captions and hashtags
• Respond to inquiries and provide support
• Analyze usage of our Service
• Send marketing communications (if you opt in)
• Enforce our Terms and legal rights
• Ensure the security of our Service
• Comply with applicable law

4. How We Share Your Personal Information

We may share Personal Information:

• With Facebook/Instagram APIs to publish your scheduled content
• With trusted third parties (e.g., hosting providers, analytics services) for essential services
• If required by law or to protect our legal interests
• In connection with a merger, acquisition, or asset sale

We do not sell your Personal Information.

5. How We Protect Your Personal Information

We implement reasonable administrative and technical safeguards to protect your Personal Information. However, no online service is completely secure. You use the Service at your own risk.

In the event of a data breach involving your unencrypted Personal Information, we will notify you as required by law.

6. Your Rights and Choices

You may:

• Access and update your Personal Information
• Unlink your social media accounts
• Request deletion of your account
• Opt out of marketing communications

To exercise these rights, contact us at: info@post-ez.com

7. Data Transfers

Post-EZ is based in India and does not currently target users in the EU, UK, US, or Canada. Personal Information is stored and processed in India.

8. Children’s Privacy

Our Service is not intended for children under the age of 16. If we become aware that we have collected Personal Information from a minor, we will delete such data immediately.

9. Updates to This Privacy Policy

We may revise this Privacy Policy from time to time. When we do, we will update the "Last Updated" date. Material changes will be communicated via in-app notifications or email.

Your continued use of the Service indicates your acceptance of the revised policy.

10. How to Contact Us

If you have questions or concerns about this Privacy Policy or your Personal Information, contact us at:

Eureka Moment Technologies
52, Shenoy Road, Kaloor, Kochi - 682017, Kerala, India
Email: info@post-ez.com
Phone: +91 0484 4060200